Wheelchair Van Driver - Texas DivisionThis position is based in Farmers Branch, TX.
POSITION TITLE: Wheelchair Van Driver
Reports to: Supervisor
Employees Supervised/Directed: None
The wheelchair van driver is responsible for providing transportation for mobility impaired individuals by vehicle and assistance with ambulation or wheelchair. The wheelchair van driver has the primary responsibility of transportation and assistance and will not administer any type of medical aid.
We are currently seeking qualified candidates for the position of EMS driver for our Mississippi operation. This position requires that the candidate have a completed a Mississippi EMS drivers course and be certified prior to employment. Candidates do not have to be a Mississippi license to apply.
The person in this position must be able to:
Principal Responsibilities/Essential Functions
% of Time
Responsible for the operation of the wheelchair van in accordance with federal, state and local laws as well as MedicOne Medical Response policies and procedures.
Assists clients and customers to and from destinations with ambulation or by wheelchair
Completes all necessary paperwork and customer contact forms
Performs routine maintenance checks on vehicles and Problem solves appropriately
Assures that the transport vehicle is safely maintained and operated.
Performs daily station duties and maintains vehicle cleanliness as outlined in MedicOne Medical Response policies
Attends training education sessions as required
The person functioning in this role must be able to:
- Communicate verbally via telephone and radio equipment
- Lift, balance and carry up to 125 pounds (250 with assistance) Interpret written, oral and diagnostic form instructions
- Use good judgment
- Remain calm in high stress situations
- Work effectively in an environment with loud noises and flashing lights
- Read and understand English language manuals and road maps
- Accurately discern street signs and house numbers
- Document in writing all relevant information
- Converse in English with coworkers and healthcare staff
- Demonstrate good manual dexterity
- Bend, stoop, and crawl on uneven terrain
The employee frequently does not have control over the pace or volume of the work.
The person functioning in this role must be able to function in adverse conditions which may include:
Smoke, fumes, dust or otherwise poor ventilation
Temperatures (including wind chill factors) below freezing for periods longer than 15 minutes
Temperatures high enough to cause bodily discomfort
The potential to encounter blood, bodily fluids or tissue, or a potential for spills or splashes of these substances. Also the potential for contracting such diseases from events surrounding moving customers in and out of healthcare facilities and physician offices.
MedicOne Medical Response’s policies address the importance of protective equipment and to protect employees against all communicable disease. The Director of Operation or the person that is designated by the Director of Operation will be responsible for all vehicles being supplied with protective equipment. Human resources will check personal files to assure all Immunization are current. Human resources will be responsible to update each fill and contact the employee with in a timely manner to keep MedicOne in compliance with TSDHS. Any and all exposures to communicable diseases will be documented and reported as required by law.
The frequency of exposure to any and all of the above cannot be estimated since it is impossible to estimate the number of transports with each type of hazard.
Machines, Equipment, Tools and Protective Device/Garments:
The person in this position must be able to use the following equipment during the normal performance of the job.
Wheelchair Van Operations:
All proper restraint systems and locking mechanisms and including a motorized lift for elevating customers into the vehicle. Wheelchair operations and safety features, including proper size and fit for the specific customer. Standard vehicle operations in accordance to local and the State of Texas motor vehicle laws.
All standard office equipment including, but limited to telephone systems, computers, copying machines and fax machines.
Completion of high school or its equivalent
Sufficient knowledge and ability to effectively communicate with customers
Current class C drivers license from the State of Texas
Current CPR certification from the American Heart Association
Other Skills, Abilities, Characteristics
- Ability to perform the essential functions of this position, with or without reasonable accommodation, and without posing a direct threat to the health and safety of self and others
- Ability to comply with all MedicOne Medical Response policies and procedures that are job-related and consistent with business necessity
- Ability to communicate clearly both verbally and in writing. Computer skills
- Ability to work either independently or as a member of a team
- Ability to maintain confidentiality of information
- Ability to work under stressful conditions
- Ability to solve problems
- Ability to project a professional image
The preceding is intended to describe the major requirements and duties which comprise the framework of the position listed. It is not intended to be construed as an exhaustive statement of all duties and responsibilities for this job. Management reserves the right to modify or delete job duties at its discretion.
Excellent performance will be characterized by:
1. Demonstrates accountability for quality service and assistance for the customer. Anticipates potential customer problems and appropriately uses resources available. Demonstrates the ability to satisfy the customers’ expectations. Maintains CPR certification.
2. No at-fault accidents while driving a MedicOne Medical Response vehicle during the past six months which result in disciplinary action.
3. Accurately completes documentation on each customer transported.
4. Checks vehicle at the beginning of each shift. Reports deficiencies and defective equipment in a timely manner. Reports, documents and offers suggestions to correct problems found. Clean station and vehicles according to MedicOne Medical Response guidelines.
5. Identifies problems and offers solutions for improvement of MedicOne Medical Response.
6. Attends staff meetings and continuing education training as required.
7. Willingly accepts additional duties as assigned.
General Physical Demands and Work Conditions:
The person in this role functions as a transporter and would perform duties ranging from transporting customers via wheelchairs and providing quality customer service, standard office work and station cleaning duties. Duties would be described as very heavy, exerting in excess of 125 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. The frequency of various types of activity cannot be predicted due to the unpredictability of wheelchair van calls.
The information provided in this description is designed to indicate the general nature and level of work performed by incumbents within this position. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this position. MedicOne Medical Response has the sole discretion to add or modify the duties of the position and to designate other functions at any time. This position description is not an employment agreement or contract.